Privacy Policy

1. Controller and Contact Information

Company Name: Sichuan Zhiqiang Yunfan Technology Co., Ltd

Office Address: No. 2231, 22nd Floor, Building 1, No. 66 Cuilong Street, Longquan Street, Longquanyi Distr ict, Chengdu, 610000, CN

Official Website: zhiqiangyf.com

Business Support Email: support@zhiqiangyf.com

Key Accounts Email: zhangqiang@zhiqiangyf.com

2. Scope of This Policy

This policy covers data processing related to:

• Website access and interaction.
• Cloud computing, network technology, information technology R&D and related services.
• Software development and enterprise digital solution delivery.
• Mobile management applications distributed through Google Play, Apple App Store, and other lawful app marketplaces.
• Big data services, information system integration, smart security system products and services.
• Sales operations for computer software and hardware, digital products, office equipment, consulting, marketing planning, and internet sales (excluding licensed goods).

3. Personal Data We Collect

3.1 Data Provided by You

• Identity and profile data, such as name, company, role, and account credentials.
• Contact data, such as email address, support ticket details, and communication history.
• Commercial data, such as contract information, billing contact details, and project requirements.
• Feedback and communication content, including support interactions and service requests.

3.2 Data Collected Automatically

• Device and network information, including IP address, operating system, browser or app version, and crash diagnostics.
• Usage data, including feature interactions, session length, event logs, and in-app activity metadata.
• Performance metrics, including latency, API status, reliability logs, and error traces.
• Cookie and local storage identifiers where permitted by law and consent settings.

3.3 Data from Third Parties

• App store analytics and compliance feedback from Google Play and Apple App Store.
• Payment, attribution, anti-fraud, or support metadata from lawful partners.
• Advertising and mediation reports from monetization partners described in this policy.

4. Purposes and Legal Bases

Purpose	Typical Data	Legal Basis (where applicable)
Service delivery and account operations	Profile, usage, technical logs	Contract performance, legitimate interests
Customer support and incident response	Contact content, logs, ticket data	Contract performance, legitimate interests
Security, fraud prevention, abuse controls	Device identifiers, IP, behavioral signals	Legitimate interests, legal obligations
Compliance with app store and legal rules	Data safety records, policy records	Legal obligations, legitimate interests
Analytics and service improvement	Product telemetry, aggregated usage	Legitimate interests, consent where required
Advertising and monetization	Ad identifiers, consent strings, engagement signals	Consent where required, legitimate interests where permitted
Business communication and account development	Email, business profile data	Legitimate interests, consent where required

5. Cookies, SDKs, and Similar Technologies

We may use cookies, software development kits, local storage, pixels, and APIs to provide security, sign-in continuity, analytics, and advertising functions. In jurisdictions requiring consent, non-essential technologies are only activated after valid consent or equivalent permission.

6. Mobile App Store Compliance and App Data Safety

For apps distributed via Google Play, Apple App Store, and comparable platforms, we maintain compliance with store-specific transparency and safety requirements, including but not limited to:

• Google Play Developer Program Policies, Google Play User Data policies, Data Safety disclosures, Families Policy requirements, and Google EU User Consent Policy when applicable.
• Apple App Store Review Guidelines, Apple privacy disclosure obligations, App Privacy labels, and age rating requirements.
• Store-required disclosures of data collection categories, data sharing, purpose limitation, retention scope, and deletion controls.

7. Advertising, Mediation, and Monetization Platforms

Some apps and services may display ads. Typical ad formats include splash ads, rewarded video ads, interstitial ads, and banner ads. Depending on business configuration, we may integrate one or more lawful ad technology partners.

7.1 Potential Advertising and Mediation Platforms

• Google AdMob
• Google Ad Manager
• Google AdSense (where relevant to web inventory)
• AppLovin MAX
• Meta Audience Network
• Unity Ads
• ironSource / LevelPlay
• Mintegral
• Pangle (Bytedance)
• InMobi
• Chartboost
• Liftoff Monetize (formerly Vungle)
• Fyber / DT Exchange
• Smaato
• Amazon Publisher Services
• Snap Audience Network
• Yahoo SSP
• Other lawful partners disclosed in product-specific notices or SDK lists

7.2 Ad Data and Compliance Controls

• Collection may include advertising identifiers (AAID, IDFA), IP-based region inference, language settings, app interactions, impression and click events, fraud signals, and consent strings.
• Where legally required, personalized advertising is disabled unless valid opt-in consent is obtained.
• Users can reject non-essential advertising purposes in consent prompts and can update preferences in-app where available.
• For children or child-directed contexts, behavior-based advertising restrictions are applied according to applicable rules (such as COPPA and platform-specific children policies).

8. International and Region-Specific Privacy Compliance

We apply region-adaptive privacy controls to align with major data protection requirements, including:

• European Union / EEA: GDPR and ePrivacy obligations (as implemented nationally).
• United Kingdom: UK GDPR and Data Protection Act requirements.
• Switzerland: Federal Act on Data Protection (FADP).
• United States: CCPA/CPRA (California), VCDPA (Virginia), CPA (Colorado), CTDPA (Connecticut), UCPA (Utah), and other applicable state privacy laws.
• Canada: PIPEDA and applicable provincial privacy requirements.
• Brazil: LGPD.
• Japan: APPI.
• South Korea: PIPA.
• Singapore: PDPA.
• Australia: Privacy Act and APPs.
• New Zealand: Privacy Act.
• India: Digital Personal Data Protection Act (where applicable).
• UAE, Saudi Arabia, South Africa, and other jurisdictions with applicable privacy obligations where services are offered.

9. Cross-Border Data Transfers

When personal data is transferred across borders, we use lawful transfer mechanisms suitable for the destination jurisdiction, which may include standard contractual clauses, contractual safeguards, approved transfer instruments, and equivalent legal mechanisms.

10. Data Sharing and Disclosure

We may share personal data with:

• Service providers and subprocessors supporting hosting, analytics, customer support, security, and operations.
• Advertising and measurement providers, where applicable and legally permitted.
• Professional advisors and auditors under confidentiality obligations.
• Regulatory, law enforcement, or judicial authorities where required by law.
• Business transaction counterparties in mergers, acquisitions, reorganization, or asset transfer scenarios, subject to lawful safeguards.

11. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, contractual obligations, legal requirements, dispute handling, and fraud prevention. Retention periods vary by data category and jurisdictional requirements.

12. Security Measures

We implement organizational and technical safeguards, including access control, encryption in transit where applicable, event logging, role-based permission control, backup policies, and periodic security reviews. No system is absolutely secure, and users should also protect account credentials and endpoint security.

13. Your Privacy Rights

Depending on jurisdiction, you may have rights to access, correct, delete, port, restrict, object to processing, withdraw consent, and appeal certain decisions.

• Submit requests through support@zhiqiangyf.com.
• We may need verification to confirm request identity and prevent unauthorized disclosure.
• Authorized agents may submit requests where permitted by law.
• You may have the right not to receive discriminatory treatment for exercising legal privacy rights.

14. Age Requirements and Children Privacy

Our business services are generally designed for enterprise and general audiences, not for children under the minimum digital consent age in relevant jurisdictions. When services may involve younger audiences, we apply heightened protections and policy controls.

• Users below the applicable minimum age should not provide personal data without verified parental or guardian permission where required.
• For child-directed experiences, personalized advertising is restricted and only contextual or compliant ad handling may be used where allowed.
• If you believe data of a child has been collected in violation of law, contact us for prompt review and deletion where required.

15. Automated Decision-Making

We may use automated processing for fraud detection, security filtering, and operational analytics. We do not use prohibited automated decision-making in violation of applicable law.

16. Third-Party Links and Services

Our services may contain links to external websites or SDKs. Third-party privacy practices are governed by their own policies and contractual terms.

17. Changes to This Policy

We may update this policy to reflect legal, technical, or operational changes. Material updates will be posted with revised effective dates and may be communicated through in-product notices where required.

18. Regional Complaint and Supervisory Channels

Users in certain jurisdictions may lodge complaints with local data protection authorities or equivalent regulators. We encourage contacting us first so we can attempt to resolve concerns directly and efficiently.

19. Contact for Privacy Requests

Email: support@zhiqiangyf.com

Key Account Contact: zhangqiang@zhiqiangyf.com

Office Address: No. 2231, 22nd Floor, Building 1, No. 66 Cuilong Street, Longquan Street, Longquanyi Distr ict, Chengdu, 610000, CN